NEW CUSTOMERS

Dear New Customer:

This is to acquaint you with the rules concerning your utility bills.  As a convenience to you we have listed them below:

1. Meters are physically read between the 15th and 20th of each month.  We mail statements on approximately the 25th of the month. If you do not receive a bill in the mail by the 1st, please notify the office. All bills are due on the 15th of the following month. Electric and water are all payable at the office of the Municipal Light & Power.
2. A 1.5% penalty is added to all bills not paid on or before the 15th of the month.  The penalty is calculated and will show as a balance forward on your following month’s bill.
3. All customers whose bills are not paid on or before the due date are subject to discontinuation of the service.
4. NOTE: The above rules apply to all utilities, electric and water.
5. To qualifying customers, we offer Budget Billing after one year of service.  Also available, direct withdrawal from your bank account.

If you have any questions, please stop by our office or call 647-2340.

Our business hours are 7:30 a.m. – 4:00 p.m. Monday through Friday.

Sincerely
Bethany Linkenhoker
Finance Manager